Select an option below for fast assistance with your account, payment modifications, or subscription cancellation.
For more details call our dedicated helpline number. Our experts can help you with customized packages — Best for listening and no hole in your pocket!
📞 CALL HELPLINE: 1-866-381-3761Request subscription cancellation, stop automatic renewal, or review 7 business days REFUND POLICY.
FOR HELP CALL AN EXPERT 📞 1-866-381-3761Sold your car or bought a new vehicle? Transfer your active plan balance to your new Radio ID or VIN over-the-air.
FOR HELP CALL AN EXPERT 📞 1-866-381-3761Add a second vehicle or fleet radio to your current plan with special multi-car family discounts.
FOR HELP CALL AN EXPERT 📞 1-866-381-3761Update billing payment methods, modify monthly/annual package tiers, or resolve pricing inquiries.
FOR HELP CALL AN EXPERT 📞 1-866-381-3761Quick answers for common radio signal, channel, and Radio ID questions.
Tune your vehicle or portable radio to Preview Channel 184 under an open sky with an unobstructed view of the southern sky. Use our online Radio ID lookup tool or call 1-866-381-3761 to trigger an over-the-air activation signal to your receiver.
If your radio only plays Channel 184 (Preview Channel), your satellite antenna is working properly, but your receiver subscription needs to be initialized or refreshed. Contact customer care at 1-866-381-3761 for instant over-the-air activation.
If premium music, live sports, or news channels are missing from your radio dial, request an over-the-air channel lineup refresh by providing your Radio ID or VIN number, or speak directly with a technician at 1-866-381-3761.
To find your 8-character Radio ID, tune your vehicle's radio tuner dial to Channel 0. Your unique Radio ID will display on the stereo screen. You can also find it printed on the back of portable dock receivers or consult your vehicle owner manual.